Next, you will need to file an insurance claim: The fastest and easiest way to file is online at Or you can contact Asurion Customer Care at (888) 881-2622.
Simply so, how do I speak to someone at Asurion?
Customer Number 866-667-2540 - by the Numbers
- Phone number to dial. 866-667-2540.
- Call-back available. NO.
- Call picked up by a real person. YES.
- Department you're calling. Customer Service.
- Call center hours. 24 hours, 7 days.
- Best time to dial. 8:05am.
- Navigate phone maze to a human.
- Average wait.
Subsequently, question is, how do I track my phone through Asurion? Track your claim
- Claims must be reported within 60 or 90 days of the date of loss, depending on your carrier.
- Second, when you receive your replacement device, you'll be required to return your damaged device with the prepaid shipping label that comes with the replacement.
Similarly, you may ask, what is the phone number for Asurion Verizon?
(888) 881-2622
How long does it take for Asurion to ship a phone?
Most of the time it only takes one to two days.
What is the claim ID?
Every insurance claim in your PCC system has a unique identification number. The number appears in various reports and programs, and you can use it to improve claim tracking and payment posting.Does asurion cover lost or stolen phones?
Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you'll be told if Asurion is electing to repair or replace the device, if it's the latter, they'll ship it out to you overnight. It may be new, or it may be refurbished.Can you return an Asurion phone?
You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges. Check your wireless carriers' program specific information.Does my metro phone have insurance?
The monthly cost of $6 is made up of $3 for insurance coverage and $3 for McAfee Security for Metro by T-Mobile. Insurance device protection can be purchased separately for a monthly cost of $3 per device.What phone companies use asurion?
Our cell phone insurance plans are available at many carriers and retailers, including those below:- AT&T Protect Advantage.
- Sprint Complete.
- Total Mobile Protection.
How long is Asurion Warranty?
Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.What time does asurion close?
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST. Having issues with your replacement device? 24 hours a day, 7 days a week.How do I file a claim with Verizon Wireless?
How do I file a claim?- File a claim on Asurion's website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
Does asurion come to your house?
Its an option Asurion provides. As many others have stated, it does not have to be your house. Thanks! Sometimes when doing the claim for some reason, sending the rep to the house is the only option the asurion offers.Can asurion bill your account?
Re: Asurion Asurion does NOT bill your credit card, debit card or bank account for monthly premiums. Asurion is billed to your Verizon Wireless bill and you pay it from there.Can Verizon track a phone?
If your device is lost or stolen: First, try to locate your phone by calling it from another phone or by using the GPS locator if you have one installed. (You can download a GPS locater from your phone's app store.) If you're certain your phone has been lost or stolen: Contact Verizon Wireless right away at 800.922.How much does a replacement phone cost for Verizon?
The exact fee depends on the level and type of damage, but it can equal the retail price of the device. The minimum fee depends on the type of device: $99 for basic phones and other connected devices. $299 for smartphones and tablets.Does phone insurance cover lost phone?
Cell Phone Insurance Likewise, if you suffer the misfortune of losing your phone or, worse still, have it stolen, you'll be on your own. Additional insurance will usually cover: Accidental damage including a cracked screen and water damage. Mechanical and electronic failures, if your manufacturer's warranty has expired.What is total mobile protection on Verizon?
Total Mobile Protection FAQs | Verizon Get insurance coverage for lost, stolen and broken devices and post-warranty defects. Real-time technical support is also included through Tech Coach.How many asurion claims can you make?
two claimsDoes asurion send new phones Verizon?
Re: Does Asurion provide NEW phones when fulfilling a claim? You will not receive a brand new device. Same with your phone.What insurance does Verizon use?
Device Protection - Insurance Comparison Chart| Verizon Protect Multi-Device | Total Equipment Coverage | |
|---|---|---|
| Cost/month for smartphones (tier 2), basic phones and tablets | $50 per account | $7 |
| Max # of insurance claims in 12 months | 9 | 3 |
| # of devices that can file a claim | Any 3 on account | 1 |
| Replacement deductible (per claim) | $9 - $249 | $9 - $249 |
